Work from home positions are growing in number as companies are starting to realize the cost savings they can experience by having employees stay home, rather than commute to a call center or office. Not only does it save businesses money, but also saves it for their employees. Employees do not have to worry about clothing and transportation costs. Instead, they can work out of a home-based office while still in their pajamas!
There is a wide range of different customer service careers to choose from if a work-at-home position sounds enticing, including:
- Customer Service Representative (CSR) – Takes inbound calls to assist customers with questions, problems, and billing issues.
- Customer Support Specialist – Addresses specific customer issues and concerns, like a CSR, but also tends to have a dedicated set of customers/clients they support.
- Vacation/Travel Planning Consultant – Provides travel and vacation planning education to help people book travel and vacations all around the world.
- IT Support Specialist – Helps troubleshoot common problems on mobile devices and computers and guides customers to the appropriate resolutions.
- Order Entry Agent – This position involves taking inbound calls and providing order entry assistance for customers.
- Insurance Claims Representative – Enters and processes insurance claims for residential and commercial property damages.
As you can see, many types of positions involve providing different types of customer service and support. If you are ready to start a career working from home, we recommend enrolling in our customer service career training program at our English language program school, CSI NOW. Contact us at 1-847-967-5030 for more information today!
