From New Immigrant to First Job: Resume is Your Story, Learn How to Tell It
By Snezana Stojilkovic; Chicago, Illinois How many of you had a list of New Year resolutions? Was getting a new job or externship one of them? If it was, I guess [...]
Customer Service Skills You Need to Be Successful
Customer service representatives (CSRs), specialists, and technicians who are successful at their jobs understand there are essential skills vital to their positions. Some of these skills are learned while completing career [...]
Customer Service Careers You Can Do from Home
Work from home positions are growing in number as companies are starting to realize the cost savings they can experience by having employees stay home, rather than commute to a call [...]
Cloud-Based Customer Service Operations to Triple by 2020: Start Career Training Now
The cloud is a wonderful online tool that offers a wide range of functions and features, depending on the user and their individual or business needs. The cloud is not really [...]
Top Luxury Retailers Rely on Customer Service as Their Top Marketing Channel
Every year, businesses and large brands spend billions upon billions of dollars on advertisements for their products. Because of their ubiquity, we tend to subconsciously accept that ads on billboards, the [...]
What to Expect During the Holiday Season in the U.S.
If this is your first holiday season in the United States, it may seem different from your own holiday traditions. By taking the time to learn a bit more about what [...]
Various Exciting Careers in Computer Science
The computer science and information technology (IT) industry offers a wide array of different career opportunities. Deciding which career field to pursue is often directly related to the types of courses [...]
The Growing Industry of Computer Science Professionals
Computers and technology are an essential part of our daily lives, from text messaging on our smartphones to conducting online searches and shopping online. All of these, as well as other [...]
After College: Why Graduates Are Continuing Their Education at Career Training Schools
In recent years, there is a growing trend for recent university and college graduates with a 4-year degree to continue their education at career training schools. Most graduates are finding job [...]
Are Americans rude, oblivious or busy?
By Snezana Stojilkovic; Chicago, Illinois I use public transportation almost every day, and I was surprised by the fact that Americans rarely give up their seats for older people. We were [...]
